[{"data":1,"prerenderedAt":689},["ShallowReactive",2],{"legal-privacy-en":3},{"id":4,"title":5,"body":6,"description":681,"extension":682,"meta":683,"navigation":684,"path":685,"seo":686,"stem":687,"__hash__":688},"legal_en/en/legal/privacy.md","Privacy Policy - VIKL",{"type":7,"value":8,"toc":655},"minimark",[9,14,18,25,29,40,44,49,71,75,98,102,124,128,152,156,192,196,218,222,342,346,397,400,404,407,411,414,428,432,435,485,488,498,501,505,514,518,597,601,606,610,617,621,624,628,631,646,649],[10,11,13],"h2",{"id":12},"_1-introduction","1. Introduction",[15,16,17],"p",{},"VIKL is committed to protecting the privacy and personal data of its users, in accordance with the GDPR (EU 2016/679) and the French Data Protection Act.",[15,19,20,24],{},[21,22,23],"strong",{},"Last updated:"," March 2026",[10,26,28],{"id":27},"_2-data-controller","2. Data controller",[15,30,31,34,35],{},[21,32,33],{},"MINDGUARD PROJECT"," - SIRET: 988 560 009 00017\n73 Avenue Foch, 92250 La Garenne-Colombes, France\nEmail: ",[36,37,39],"a",{"href":38},"mailto:privacy@vikl.ai","privacy@vikl.ai",[10,41,43],{"id":42},"_3-data-collected","3. Data collected",[45,46,48],"h3",{"id":47},"_31-contact-form","3.1. Contact form",[50,51,52,59,65],"ul",{},[53,54,55,58],"li",{},[21,56,57],{},"Data collected:"," Name, email (mandatory); company, company size, request type, number of managers, main challenge, message (optional).",[53,60,61,64],{},[21,62,63],{},"Legal basis:"," Consent (form submitted voluntarily).",[53,66,67,70],{},[21,68,69],{},"Retention:"," 3 years after the last contact.",[45,72,74],{"id":73},"_32-audience-measurement-microsoft-clarity","3.2. Audience measurement — Microsoft Clarity",[50,76,77,82,88,93],{},[53,78,79,81],{},[21,80,57],{}," Pages visited, navigation paths, clicks, scrolls, mouse movements, time spent, device type, browser, country/region, traffic source (referrer).",[53,83,84,87],{},[21,85,86],{},"Tool:"," Microsoft Clarity (Microsoft Ireland Operations Limited).",[53,89,90,92],{},[21,91,63],{}," Consent (cookie banner). The default state is \"denied\" until the user makes an explicit choice.",[53,94,95,97],{},[21,96,69],{}," 30 days (Clarity session data).",[45,99,101],{"id":100},"_33-audience-measurement-azure-application-insights-client-side","3.3. Audience measurement — Azure Application Insights (client-side)",[50,103,104,109,114,119],{},[53,105,106,108],{},[21,107,57],{}," Pages visited, URLs, load times, JavaScript errors, browser, operating system, country/region, pseudonymised session identifiers.",[53,110,111,113],{},[21,112,86],{}," Azure Application Insights (Microsoft Ireland Operations Limited).",[53,115,116,118],{},[21,117,63],{}," Consent (cookie banner). The client-side SDK is only loaded if you accept analytics cookies.",[53,120,121,123],{},[21,122,69],{}," 90 days (default retention) to 12 months (depending on Log Analytics configuration).",[45,125,127],{"id":126},"_34-cookies","3.4. Cookies",[50,129,130,141],{},[53,131,132,135,136,140],{},[21,133,134],{},"Cookies used:"," ",[137,138,139],"code",{},"i18n_redirected"," (language preference), analytics cookies (Clarity, Application Insights) subject to consent.",[53,142,143,146,147,151],{},[21,144,145],{},"Details:"," See our ",[36,148,150],{"href":149},"/cookies","Cookie Policy",".",[45,153,155],{"id":154},"_35-user-account-vikl-platform","3.5. User account (VIKL platform)",[50,157,158,164,170,176,182,187],{},[53,159,160,163],{},[21,161,162],{},"Identification:"," Last name, first name, email, password (encrypted).",[53,165,166,169],{},[21,167,168],{},"Professional information:"," Company, job title.",[53,171,172,175],{},[21,173,174],{},"Usage:"," Anonymised and encrypted history of actions, user preferences.",[53,177,178,181],{},[21,179,180],{},"Billing (paid accounts):"," Managed by Stripe (PCI DSS certified).",[53,183,184,186],{},[21,185,63],{}," Performance of contract (provision of service).",[53,188,189,191],{},[21,190,69],{}," Duration of contract + 5 years (legal obligations).",[45,193,195],{"id":194},"_36-technical-data-server-side","3.6. Technical data (server-side)",[50,197,198,204,209,214],{},[53,199,200,203],{},[21,201,202],{},"Collected:"," IP address (full server-side before processing), HTTP requests, dependencies, exceptions, response times.",[53,205,206,208],{},[21,207,86],{}," Azure Application Insights (Microsoft Ireland Operations Limited) — server SDK.",[53,210,211,213],{},[21,212,63],{}," Legitimate interest (security, performance monitoring, anomaly detection).",[53,215,216,123],{},[21,217,69],{},[10,219,221],{"id":220},"_4-purposes-of-processing","4. Purposes of processing",[223,224,225,244],"table",{},[226,227,228],"thead",{},[229,230,231,235,238,241],"tr",{},[232,233,234],"th",{},"Purpose",[232,236,237],{},"Data used",[232,239,240],{},"Legal basis",[232,242,243],{},"Retention period",[245,246,247,262,276,289,302,315,329],"tbody",{},[229,248,249,253,256,259],{},[250,251,252],"td",{},"Responding to requests",[250,254,255],{},"Contact form data",[250,257,258],{},"Consent",[250,260,261],{},"3 years",[229,263,264,267,270,273],{},[250,265,266],{},"VIKL service (AI)",[250,268,269],{},"User account data",[250,271,272],{},"Performance of contract",[250,274,275],{},"Duration of contract + 5 years",[229,277,278,281,284,286],{},[250,279,280],{},"Audience measurement (Clarity)",[250,282,283],{},"Navigation paths, clicks, scrolls, heatmaps",[250,285,258],{},[250,287,288],{},"30 days",[229,290,291,294,297,299],{},[250,292,293],{},"Audience measurement (App Insights client)",[250,295,296],{},"Pages, errors, browser-side performance",[250,298,258],{},[250,300,301],{},"90 days - 12 months",[229,303,304,307,310,313],{},[250,305,306],{},"Technical monitoring (App Insights server)",[250,308,309],{},"HTTP requests, errors, server dependencies",[250,311,312],{},"Legitimate interest",[250,314,301],{},[229,316,317,320,323,326],{},[250,318,319],{},"Billing",[250,321,322],{},"Billing data (identity, direct debit)",[250,324,325],{},"Legal obligation",[250,327,328],{},"10 years (General Tax Code)",[229,330,331,334,337,339],{},[250,332,333],{},"Security",[250,335,336],{},"IP addresses, server logs, technical cookies",[250,338,312],{},[250,340,341],{},"12 months",[10,343,345],{"id":344},"_5-recipients-of-data","5. Recipients of data",[50,347,348,354,391],{},[53,349,350,353],{},[21,351,352],{},"VIKL staff:"," Support, technical team, management (restricted access).",[53,355,356,359],{},[21,357,358],{},"Sub-processors:",[50,360,361,367,373,379,385],{},[53,362,363,366],{},[21,364,365],{},"Microsoft Azure"," (Ireland): Data hosting (EU servers).",[53,368,369,372],{},[21,370,371],{},"Azure Application Insights / Log Analytics"," (Microsoft Ireland Operations Limited): Site telemetry, performance monitoring and audience analytics (EU servers).",[53,374,375,378],{},[21,376,377],{},"Microsoft Clarity"," (Microsoft Ireland Operations Limited): Behaviour analytics and audience measurement (EU servers).",[53,380,381,384],{},[21,382,383],{},"Azure Communication Services"," (Ireland): Sending transactional emails.",[53,386,387,390],{},[21,388,389],{},"Stripe"," (USA): Secure payments (EU-USA contractual guarantees).",[53,392,393,396],{},[21,394,395],{},"Authorities:"," Upon judicial requisition only (police, courts, administrations).",[15,398,399],{},"All our sub-processors comply with the GDPR (standard contractual clauses).",[10,401,403],{"id":402},"_6-transfers-outside-the-eu","6. Transfers outside the EU",[15,405,406],{},"Data is hosted within the EU (France/Ireland). Stripe (United States) only processes payment data, with appropriate safeguards (standard contractual clauses).",[10,408,410],{"id":409},"_7-data-security","7. Data security",[15,412,413],{},"We implement strict technical and organisational measures:",[50,415,416,422],{},[53,417,418,421],{},[21,419,420],{},"Technical:"," SSL/TLS encryption (HTTPS), passwords stored using bcrypt, firewall, anti-DDoS protection, daily encrypted backups. 2FA authentication is available.",[53,423,424,427],{},[21,425,426],{},"Organisational:"," Access restricted to staff (principle of least privilege), GDPR training for staff, periodic security audits.",[10,429,431],{"id":430},"_8-your-gdpr-rights","8. Your GDPR rights",[15,433,434],{},"You have the following rights:",[50,436,437,443,449,455,461,467,473,479],{},[53,438,439,442],{},[21,440,441],{},"Right of access"," (Art. 15): Obtain a copy of your data.",[53,444,445,448],{},[21,446,447],{},"Right to rectification"," (Art. 16): Correct inaccurate data.",[53,450,451,454],{},[21,452,453],{},"Right to erasure"," (Art. 17): Delete your data (subject to legal obligations).",[53,456,457,460],{},[21,458,459],{},"Right to restriction"," (Art. 18): Temporarily freeze processing.",[53,462,463,466],{},[21,464,465],{},"Right to portability"," (Art. 20): Receive your data in a usable format (CSV/JSON).",[53,468,469,472],{},[21,470,471],{},"Right to object"," (Art. 21): Refuse processing based on legitimate interest.",[53,474,475,478],{},[21,476,477],{},"Right to withdraw consent:"," Without retroactive effect.",[53,480,481,484],{},[21,482,483],{},"Post-mortem instructions:"," Define what happens to your data after your death.",[15,486,487],{},"To exercise your rights, contact us:",[50,489,490,495],{},[53,491,492,493],{},"Email: ",[36,494,39],{"href":38},[53,496,497],{},"Post: MINDGUARD PROJECT - DPO, 73 Avenue Foch, 92250 La Garenne-Colombes",[15,499,500],{},"We respond within 1 month (extendable to 3 months if necessary).",[10,502,504],{"id":503},"_9-cnil-complaint","9. CNIL complaint",[15,506,507,508],{},"You can lodge a complaint with the CNIL:\nCNIL - 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07\nTel: +33 (0)1 53 73 22 22 | ",[36,509,513],{"href":510,"rel":511},"https://www.cnil.fr/fr/plaintes",[512],"nofollow","CNIL complaints",[10,515,517],{"id":516},"_10-retention-periods","10. Retention periods",[223,519,520,533],{},[226,521,522],{},[229,523,524,527,530],{},[232,525,526],{},"Category",[232,528,529],{},"Duration",[232,531,532],{},"Justification",[245,534,535,546,556,567,577,586],{},[229,536,537,540,543],{},[250,538,539],{},"Form data",[250,541,542],{},"3 years after last contact",[250,544,545],{},"Customer relations",[229,547,548,551,554],{},[250,549,550],{},"Active account",[250,552,553],{},"Duration of contract",[250,555,272],{},[229,557,558,561,564],{},[250,559,560],{},"Closed account",[250,562,563],{},"5 years after closure",[250,565,566],{},"Legal obligations",[229,568,569,571,574],{},[250,570,319],{},[250,572,573],{},"10 years",[250,575,576],{},"General Tax Code",[229,578,579,582,584],{},[250,580,581],{},"Server logs",[250,583,341],{},[250,585,333],{},[229,587,588,591,594],{},[250,589,590],{},"Cookies",[250,592,593],{},"1 to 13 months depending on type",[250,595,596],{},"User comfort and security",[10,598,600],{"id":599},"_11-minors","11. Minors",[15,602,603,604,151],{},"Our services are intended for professionals (aged 16 and over). If a minor under the age of 16 has registered in error, please contact us immediately at ",[36,605,39],{"href":38},[10,607,609],{"id":608},"_12-use-of-data-by-ai","12. Use of data by AI",[15,611,612,613,616],{},"Your conversations and data submitted to the VIKL platform are used exclusively to provide the coaching service. ",[21,614,615],{},"They are never used to train artificial intelligence models."," Data is encrypted and is not accessible by other users or third parties.",[10,618,620],{"id":619},"_13-amendments","13. Amendments",[15,622,623],{},"This policy may be updated at any time. Users will be notified of substantial changes by email and via our site at least 30 days before they take effect.",[10,625,627],{"id":626},"_14-contact","14. Contact",[15,629,630],{},"For any questions relating to privacy:",[50,632,633,640],{},[53,634,635,135,638],{},[21,636,637],{},"Email:",[36,639,39],{"href":38},[53,641,642,645],{},[21,643,644],{},"Post:"," MINDGUARD PROJECT, 73 Avenue Foch, 92250 La Garenne-Colombes, France",[647,648],"hr",{},[15,650,651],{},[652,653,654],"em",{},"Last updated: March 2026",{"title":656,"searchDepth":657,"depth":657,"links":658},"",2,[659,660,661,670,671,672,673,674,675,676,677,678,679,680],{"id":12,"depth":657,"text":13},{"id":27,"depth":657,"text":28},{"id":42,"depth":657,"text":43,"children":662},[663,665,666,667,668,669],{"id":47,"depth":664,"text":48},3,{"id":73,"depth":664,"text":74},{"id":100,"depth":664,"text":101},{"id":126,"depth":664,"text":127},{"id":154,"depth":664,"text":155},{"id":194,"depth":664,"text":195},{"id":220,"depth":657,"text":221},{"id":344,"depth":657,"text":345},{"id":402,"depth":657,"text":403},{"id":409,"depth":657,"text":410},{"id":430,"depth":657,"text":431},{"id":503,"depth":657,"text":504},{"id":516,"depth":657,"text":517},{"id":599,"depth":657,"text":600},{"id":608,"depth":657,"text":609},{"id":619,"depth":657,"text":620},{"id":626,"depth":657,"text":627},"Discover how VIKL protects your personal data and respects your privacy.","md",{},true,"/en/legal/privacy",{"title":5,"description":681},"en/legal/privacy","xmmR83WHjfVfij9k8Nf7rdHd1GcawHkNCWzwTyTJiqw",1775931405837]